Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Jayen 5x5 Square Rubber Furniture Caster Cups offer a practical upgrade for homes and apartments. The 5x5 inch square base provides a stable platform for most furniture legs and wheels, while the soft yet sturdy rubber cushions contact with the floor to minimize direct pressure. This combination helps shield hardwood, tile, laminate, linoleum, carpet, and other surface finishes from scuffs and indentations, preserving the look of your floors without sacrificing function.
Using the cups is simple: lift the furniture, place the leg or wheel onto the cup, and lower it back down. The cup’s grip and the friction it creates help prevent sliding and unwanted shifts, even in high-traffic rooms. The design is versatile enough for beds, sofas, chairs, desks, dressers, pianos, and other common pieces with legs or wheels, making it a flexible addition to many spaces.
Jayen also offers responsive customer support. If you have questions about fit or setup, the team is ready to help you select the best option for your space and ensure a smooth experience.
Living room: place under a heavy sofa to reduce shifting during movie night. Bedroom: keep a bed frame steady while moving around the room. Home office: stabilize a desk with legs or wheels to minimize wobble when typing. Dining areas: protect chairs and tables while moving them for cleaning or rearranging.
Q: What floor types do Jayen 5x5 square caster cups protect?
A: They protect hardwood, tile, laminate, linoleum, carpet, and most common floor surfaces from furniture movement.
Q: How do I use Jayen caster cups?
A: Lift the furniture, place the leg on the cup, and set it down. They fit most furniture with legs or wheels.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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