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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The HQUA TWS-121 is a robust whole-house ultraviolet water purifier designed for 120V systems. With a 55W UV lamp and a generous 12 GPM flow, it can support steady, multi-point use across a typical family’s daily needs. The housing measures 21 inches in length and 3.5 inches in diameter, offering a compact footprint that fits into standard plumbing runs. It features a 1-inch MNPT inlet/outlet for straightforward installation and integration with existing piping. A fresh, modern design reduces the overall footprint, making retrofits and new installations more convenient. Importantly, the unit emphasizes a natural water profile: there is no secondary pollution, and water taste, odor, pH, and general chemistry remain consistent with your source water. The purification core is backed by a UV lamp rated for up to 9,000 hours of operation, with claims of reducing microorganisms by up to 99.99% under typical conditions. The package includes a professional manual for installation, maintenance, and troubleshooting, along with an extra UV bulb and an extra quartz sleeve for added convenience.
Envision cleaner water across every faucet without altering the water’s natural feel. The compact, pipe-friendly design helps you retrofit or install the unit alongside existing plumbing. High flow helps support busy households, while the UV stage targets microorganisms without changing the water’s chemistry, making it a practical addition to your current water treatment plan.
HQUA combines dependable filtration technology with a user-friendly footprint, aiming to simplify home plumbing projects while offering meaningful improvements in water handling. The TWS-121 aligns with homes seeking a practical, integrated approach to water disinfection without major system changes, backed by clear documentation and convenient extras.
Q: What plumbing size does the HQUA TWS-121 require?
A: It uses a 1-inch MNPT inlet and outlet, designed for straightforward integration into most home plumbing.
Q: Does this purifier change water taste, odor, or pH?
A: No secondary pollution is reported; water taste, odor, pH, and general chemistry remain unaffected.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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