Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
HOIGY Vessel Sink Faucet in black offers a 12-inch tall waterfall design for modern bathrooms. It fits 1-hole vessel or above-counter basins, delivering a graceful, denser water flow that minimizes splashing. A single lever adjusts temperature and volume with ease, while the matte black finish adds a contemporary touch to your sink area.
The patented waterfall spout creates a broad, soothing flow that looks stylish and feels gentle at the sink. Built-in 3-layer metal filters help keep the stream smooth and quiet, making daily tasks feel a touch more refined.
This one-hole, deck-mount faucet offers effortless single-handle control for hot and cold water. The water-saving design gives flexibility without compromising usability, and the low-profile hardware keeps countertops tidy. For best results, wipe with a soft cloth after use and avoid harsh cleaners to maintain the finish.
Designed for first-time installers, the faucet installs in roughly five minutes with a 1.06"–1.5" mounting hole and accommodates up to 2" countertop thickness. All necessary installation hardware is included, simplifying setup and reducing the need for extra purchases. Note: this faucet is designed for 1-hole vessel or above-counter basins and will not fit under-counter installations.
You’ll receive the faucet, pre-installed supply hoses, and a high-quality pop-up drain, all chosen to deliver a clean, integrated look and reliable performance.
Q: Is this HOIGY faucet compatible with all vessel sinks?
A: Designed for 1-hole vessel or above-counter basins; not suitable for under-counter installations.
Q: What’s included in the package and is installation easy?
A: Includes faucet, pre-installed hoses, and pop-up drain; four simple steps take about five minutes.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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