Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Upgrade your Floor ONE S5 or S5 PRO with the Hexorio Replacement Clean Water Tank, a purpose-built third accessory designed to fit these models precisely. This tank is not compatible with the S5 Combo, ensuring a snug, model-specific fit for reliable everyday cleaning. The high-quality plastic body is built for repeated use in wet-dry tasks, delivering steady water management without crowding your workflow. The clear casing lets you monitor water levels at a glance, helping you plan refills without guesswork.
In everyday cleaning scenarios—ranging from kitchen spills to hardwood dust and pet hair—having a dedicated replacement water tank can help you keep the machine performing at its best. The design emphasizes safety and ease: the solid plastic offers durability, while the clear window reduces the chance of overfilling. While results may vary with usage, many users appreciate the straightforward maintenance and the way a fresh tank can streamline routine tasks.
To install, remove the existing tank, align the new Hexorio unit, and press until it snaps into place. Ensure the gasket seats properly for a secure seal before you start cleaning. Regularly check the gasket for wear and clean the tank’s interior to preserve performance over time.
Q: Which models is this replacement water tank compatible with?
A: It fits Floor ONE S5 and S5 PRO only; not compatible with the S5 Combo.
Q: Does the tank help prevent leaks during operation?
A: Yes, the secure gasket and seal are designed to minimize leaks and help maintain suction performance.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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