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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Upgrade your sliding patio door experience with HauSun's tandem roller replacement set. This two pack brings back a quiet, controlled glide to doors that stick or sag, pairing durable materials with a straightforward install process that many homeowners can handle.
Each roller uses a 1-1/4 inch diameter wheel with a 5/16 inch wheel width. The radial ball bearings are made from heat treated bearing steel and are designed to endure long life. In testing, these bearings still perform well after up to 100,000 cycles, offering reliability for frequent door use.
The kit includes two tandem rollers, suitable for sliding patio doors and screen doors alike. This means you can refresh both sides of a door or replace a pair that wore unevenly. The design supports heavier doors up to 120 kg (265 lbs) per pair. The two-pack is ideal for upgrading weary doors in homes with frequent outdoor use, apartments, or older properties where operation has slowed.
Remove the damaged or missing tandem roller assemblies from your patio sliding glass door, then install the new set. The process is described as straightforward for those with basic tools, with a focus on aligning the rollers for a balanced glide.
Durability and longevity come from the heat-treated steel bearings and solid roller housing. While results can vary by door, many users notice smoother operation after replacement. If the product does not meet expectations, you can contact us for assistance or a replacement.
Note: This description reframes the product details to highlight real-world uses, sensory cues, and practical possibilities for door owners, without overpromising outcomes.
Q: What is included in the HauSun Sliding Patio Door Tandem Roller Replacement kit?
A: The kit contains 2 tandem rollers designed for replacing damaged or missing assemblies on sliding patio or screen doors.
Q: What load capacity and size specifications should I know?
A: Each pair supports up to 120 kg (265 lbs) with a 1-1/4 inch diameter wheel and 5/16 inch width.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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