Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Enhance any space with a warm, candlelike glow that comes from a USB rechargeable battery. The glass enclosure gently reflects the flicker, while a realistic 3D flame adds depth to the light without a real flame, smoke, or heat. The elegant grey real wax finish and the compact 3 inch diameter pair perfectly with modern and traditional decor. Each candle is available in heights of 4, 5, or 6 inches, offering flexible placement on tabletops, mantels, or shelves. When you plug them in, a red charging indicator shows the progress; after about three hours, the light goes off, signaling a full charge. To protect battery life, avoid extended continuous charging.
Perfect for anniversaries, birthdays, Christmas displays, weddings, bars, hotels, and holiday setups. Use them as a safe accent on tabletops, as a warm backdrop for gatherings, or as part of a layered lighting scheme that adds depth to photos and rooms. The grey real wax finish blends with a range of palettes, from cool modern to warm traditional interiors, while the reflective glass enhances the glow.
GenSwin offers helpful support and replacements if needed, helping you enjoy a dependable ambient option for your spaces.
Q: What is included in the GenSwin candle set?
A: Three rechargeable glass candles, one 10-key remote, a three-port charging cable, and a user manual.
Q: How do I know when the candles are fully charged?
A: The charging indicator glows red during charging; when the light turns off, charging is complete; typical full charge is about 3 hours.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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