Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The EcoQube is a professional-grade radon detector designed for homes and small offices. It prioritizes rapid insight, continuous tracking, and remote access, helping you stay informed about indoor air quality with ease.
Note that Wi‑Fi setup requires a 2.4 GHz network. Disable 5 GHz steering on dual-band routers if needed. A QR code in the package provides quick setup guidance, and there are online resources to help troubleshoot connectivity.
The EcoQube is designed to provide a detailed data stream for indoor air quality awareness. It requires the Ecosense App for data visualization, and it is intended to empower users to observe patterns and make informed choices about their environments.
Q: Does the EcoQube require a 2.4 GHz Wi‑Fi network only?
A: Yes, setup requires a 2.4 GHz Wi‑Fi network; some dual‑band routers may need settings adjustments.
Q: What does the DIY 72-hour radon test entail?
A: Start and complete a professional-grade radon test in the EcoQube app; results are delivered automatically.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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