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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The DREAME G10 Combo is two floor cleaners in one. The motor detaches, so you can use it as a cordless stick vacuum for dry debris or click it into the base to wet-clean floors. It handles hard floors, carpets and rugs. On hard floors it picks up dust and wet spills in one pass, so you don't need separate vacuuming and mopping sessions.
Suction reaches up to 16,000 Pa, enough to lift dust, pet hair and grit from carpet as well as smooth floors. An LED-lit carpet brush lights up dirt in dim corners and under furniture so you can see what is left. The battery runs for up to 50 minutes, depending on mode and surface, which is enough for a multi-room session without a recharge.
The floor washer has two tanks: 900 mL for clean water and 700 mL for dirty water. Every pass puts down fresh water instead of recirculating grime, which helps avoid streaks and residue on sealed floors. The large tanks also mean fewer stops to refill.
When you finish, dock the unit to charge. One-Touch Self-Cleaning rinses the roller and tubing for you. This is the part of wet cleaning most people skip, and skipping it is what makes rollers smell.
Good to know: runtime varies with the mode you use and the surface you are cleaning. Heavier settings will shorten it.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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