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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
DOMINATOR 10 lb Gray Beige Polymeric Sand with Ceramic Flex Technology is designed for outdoor hardscapes where joints range from 1/8 inch to 4 inches. The gray‑beige blend complements natural stone and concrete, and the cement‑free formula sweeps into joints with ease, forming a stable, color‑rich joint line that resists washing away under routine use. The ceramic flex approach supports movement and temperature changes, helping joints stay neat without looking stiff or crumbly.
Ceramic Flex Technology combines flexibility with strength, allowing joints to tolerate slight shifts and settlement while maintaining a consistent appearance. The result is joints that look uniform, even across curves and varied patterns.
The bag features a NEW Easy Pour Handle, designed for smoother transport and more controlled application on the job site. The sand is fine and cement-free, so it sweeps into joints quickly and rinses clean, reducing cleanup time and labor. The process remains straightforward even for first-time installers.
Before you start, estimate material needs to avoid shortages or waste. Use the DOMINATOR Polymeric Sand Calculator to calculate quantities based on joint width, area, and paver thickness. For a ready-to-use plan, download the Calculator Worksheet from the Product Guides section, and review the installation steps in the guide and the How-To Video.
Note: This product is not a replacement for grout, mortar, or paver edging. For best results, follow the Installation Manual and refer to the How-To Video in Product Guides. Use clean water for rinsing and allow a light set after installation before opening to traffic.
Whether you’re upgrading a residential patio or a professional installation, DOMINATOR Polymeric Sand with Ceramic Flex Technology offers a practical blend of appearance, flexibility, and ease of use. It’s designed to support long-lasting joints while keeping a polished look that complements diverse outdoor spaces.
Q: What makes DOMINATOR Ceramic Flex polymeric sand different?
A: Ceramic Flex provides flexible, durable joints from 1/8” to 4” with easier installation and color-rich results; note it’s not a grout replacement.
Q: How can I estimate how much sand I need?
A: Use the DOMINATOR Polymeric Sand Calculator or download the Worksheet in Product Guides to estimate based on joint width and project area.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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