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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed in durable iron, the CR Fence and Rail Handrails for Outdoor Steps and Indoor Stair Railing Kit provides a reliable solution for everyday access. The system emphasizes a low-profile, black finish that blends with modern porches, decks, and interior stairs. Its extendable, modular design lets you tailor the length to your stair run, from a short 1-2 step entry to longer flights, ensuring a secure grip without sacrificing style.
Each kit is engineered to connect easily with a unique connector system. This setup supports heavy weights while maintaining a clean line along the stairs. Whether you’re replacing an old wooden handrail or adding a modern touch to a new installation, the rail adapts to a variety of configurations and can be extended as needed.
Installation is designed to be fast and straightforward. The guide walks you through each step, helping you set up the rail on your porch, deck, or interior staircase in a matter of minutes. The result is a safer entry and improved accessibility for guests, seniors, and kids alike.
Built to endure regular use, the metal construction forms a solid spine for daily transitions. CHR backs the product with a 365-Day Exchange policy and a 10-Year Support Promise, giving you long-term confidence in your outdoor railing choice.
Q: What is included in the CR Fence and Rail Handrails kit?
A: The kit includes all parts, tools, hardware, and a detailed installation guide for quick setup.
Q: What kind of support does CHR offer after purchase?
A: CHR backs the kit with a 1-year exchange window and a 10-year support promise.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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