Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Keep your refrigerator operating at peak efficiency with the BigHead SH502 Refrigerator Drain Heater Wire Kit. This is not just a replacement part; it is a carefully designed DIY solution that addresses common frost and drainage challenges with real world practicality. The 32-inch heater wire with a 7-16 inch tip is engineered to integrate with the defrost system in many Samsung and Supco models, helping sustain consistent temperatures and smooth automatic defrost cycles.
Think of your fridge as a busy climate control hub. When the evaporator coil or upper fan experiences freezing, water can back up and ice can form along the drain path. The SH502 kit targets these trouble spots, working to minimize ice blockages and keep the drain clear. The result can be less manual intervention and steadier defrost cycles, which supports steady cooling performance and can contribute to extending the fridge's usable life over time.
The SH502 kit is designed to cut trips to the hardware store. It comes with a ready-to-install heater wire plus practical accessories that fit most small to mid-size fridge setups. Each item is selected to support quick, safe DIY setup.
Designed to align with common defrost system requirements, the heater offers clear specs: 120V, 15W, and a 32-inch overall length with an 18-inch lead wires. The unit is water resistant in the drain area but not waterproof, and it should not be cut, spliced, or extended in the field. This ensures a straightforward, compliant upgrade that fits many standard fridges.
Crafted from high quality silicone cores and a robust outer braid, the SH502 is built to withstand temperature swings inside a busy kitchen appliance. The construction resists cracking and fraying, performing reliably across seasons. While designed for refrigerators, the heater wire also serves spot heating needs in drain pans, troughs, and related cooling equipment, expanding its value for multiple home or small commercial setups.
The installation process is designed for DIY enthusiasts: unplug the fridge, mount the heater, and connect the wires using the included components. This kit can act as a direct replacement for the original SH502, offering a budget-friendly option to service calls without sacrificing safety or performance.
Q: What is included in the SH502 kit?
A: The package includes the SH502 heater wire, 20 zip ties, one insulating tape, and ten wire connectors for DIY installation.
Q: Is this heater compatible with my Samsung fridge?
A: It is designed for Samsung and Supco models and many standard refrigerators; verify your defrost specifications before installation.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
Thanks for subscribing!
This email has been registered!