Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The BEBASIA Heavy Duty Fingerprint Smart Door Lock delivers flexible, keyless entry for busy homes. Choose from five unlocking options to fit different moments and preferences, including app control, fingerprint, code, IC card, or a backup key.
Auto lock timing can be set to 5 to 900 seconds, and a One Touch Lock option activates by holding the keypad for two seconds. Privacy and silent modes add discretion when needed, while anti peeping password protects entry patterns.
Pair with the Gateway to unlock remotely, and enjoy hands free voice control with popular assistants. Real time access logs help you understand who enters and when, while app based user management keeps trusted access organized.
Designed for both left and right handed doors and door thickness of 35 to 50 mm, with backset options of 60 or 70 mm. The installation is straightforward and typically takes about 15 minutes using the included manual.
Backed by a 30 day returns policy, 1 year replacement on parts, and lifetime technical support for peace of mind.
Q: What unlocking methods are supported by the BEBASIA smart door lock?
A: APP control, fingerprint, passcode, IC cards, and backup keys offer flexible access.
Q: Can I operate the lock remotely?
A: Yes, with the Gateway sold separately you can remotely lock/unlock and view access logs via the app.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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