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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Azocek 20V to 12V Step-Down Converter is a compact, all-in-one power solution designed for DeWalt 20V batteries. It converts a higher 18–20V input to a steady 12V output, delivering up to 20A (240W max). This balance of capacity and portability makes it well suited for on-site tasks, workshops, and DIY setups where a reliable 12V rail is helpful. Note that the battery is not included, and correct polarity is essential for safe operation.
Built into the unit is a smart regulation chip that provides multiple protections, including over-current, over-voltage, overload, and short-circuit safeguards. A 30A fuse adds an extra layer of protection, helping limit potential damage to both the adapter and connected devices. With a snug-fit battery interface and a simple installation path — just attach the DeWalt 20V battery to the adapter and connect your device — you can set up power quickly and with less fuss.
If you have questions about compatibility or setup, our team is available to help with guidance and troubleshooting.
Q: What devices can the Azocek 20V to 12V Step-Down Converter power?
A: It converts 18–20V DC to 12V DC, delivering up to 20A (240W) for 12V tools, lights, and accessories.
Q: Is this compatible with DeWalt 20V batteries and is it safe?
A: Yes. It includes smart protection against over-current, over-voltage, overload, and short circuits, plus a 30A fuse; ensure correct polarity and that you stay within rated power.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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