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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Andersen Split Arm Operator (Right Hand) in Stone Color is a purpose-built replacement part for Perma-Shield casement windows manufactured between 1982 and 1995. It blends the era’s hardware language with a durable, low-reflective stone finish that resists wear and helps maintain a cohesive look across interior and exterior surfaces. This component is designed to restore smooth operation and reliable sash control without replacing the entire window unit.
When installed, this operator offers a controlled, predictable motion that can makes opening and closing the sash feel more precise. The stone finish provides a subdued, durable look that complements many traditional and refreshed interiors, helping you maintain a clean, timeless aesthetic even as other parts age.
This is a replacement window operator, not a complete window unit. For best results, compare the part numbers to your existing hardware and consult installation instructions before purchasing.
Q: What windows is this operator compatible with?
A: Designed for Perma-Shield casement windows sold from 1982 to 1995; compatibility relies on matching the original hardware numbers.
Q: Can I update the interior color with this kit?
A: Yes. You can convert to white interior using Genuine handle 1351332 and cover 1351330.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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