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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The AmesburyTruth EntryGard 15 Series Window Crank Handle 20810 is a purpose-built replacement designed to deliver reliable, everyday operation for casement windows. Built for windows 20\" to 32\" wide and up to 60\" high, with sash weights up to 60 lbs, this crank lever pairs a robust die-cast zinc base with precision gears and a hardened drive worm. The result is a mechanism that feels solid in hand and responds with steady, predictable motion, even after repeated use. An E-Gard coating adds corrosion resistance, helping the hardware stand up to humidity and outdoor exposure over time.
This model is not universal. Handing is determined by the hinge side of the window when viewed from the exterior, and the corresponding position will be opposite on the interior. It is designed for 14-series casement hinges and is intended for windows within the 20–32 inch width and up to 60 inch height range, with sash weights up to 60 pounds.
The combination of die-cast zinc, hardened steel components, and protective coatings is built for frequent use. To maintain smooth action, operate the crank with a steady, even motion and periodically inspect for loose fasteners or wear on the drive components. A light cleaning routine can help prevent buildup from affecting performance.
As a trusted AmesburyTruth solution, EntryGard blends rugged build quality with targeted design for 14-series casement hinges. While it requires correct handedness and sizing to fit optimally, the unit offers a practical, long-term replacement option for compatible windows, combining ease of use with durable craftsmanship.
Q: Is EntryGard 20810 universal for all casement windows?
A: No. Verify handedness and window specs: 20 to 32 inches wide, up to 60 inches high, sash weight up to 60 lbs, designed for 14-series hinges.
Q: What benefits does EntryGard 20810 offer?
A: Improved operation, durable die-cast base, hardened gears, enhanced security, and potential energy efficiency from proper sealing.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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