Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the Aeotec Smart Home Hub, a versatile gateway designed to bring thousands of devices from leading brands into a single, easy-to-manage ecosystem. This hub acts as a central bridge for Z-Wave, Zigbee, and Matter devices, with seamless compatibility across popular voice assistants. Built for North America users, it coordinates with SmartThings and supports both Wi‑Fi and Ethernet, so you can pick the setup that fits your space and network.
Use SmartThings to craft automations that coordinate lights, sensors, switches, and scenes throughout your day. The hub’s broad compatibility means you can mix products from trusted brands and still operate them from one place.
Setup is straightforward: connect via Wi‑Fi or Ethernet, install the SmartThings app, and follow guided steps to add compatible devices. Once configured, you can manage devices, check status, and run automations all from one place. The Aeotec hub supports Matter, SmartThings, Z‑Wave Plus (V3), Zigbee, and popular ecosystems like Google Home and Alexa, making it a flexible choice for expanding your smart home. If you value a single control point, robust automation options, and a device-wide approach to interoperability, this hub is designed to scale with your needs.
Q: What does the Aeotec Smart Home Hub do?
A: It acts as a central gateway to connect thousands of devices across brands via Z-Wave, Zigbee, and Matter, controllable by SmartThings app and voice assistants.
Q: Is this hub compatible with my home network and assistants?
A: Yes, it supports Wi-Fi or Ethernet, works with Alexa and Google Assistant, and is certified for Matter and SmartThings.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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