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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
This low-voltage cable is engineered to support outdoor lighting installations with a balance of performance and durability. Zonegrace 12/2 direct burial wire uses pure bare copper conductors and a rugged PVC jacket to help maintain a stable signal and withstand outdoor conditions. The 265ft wooden spool offers flexibility for longer runs across paths, lawns, and patios while keeping the setup organized and protected from the elements.
With direct burial compatibility, you can route this cable underground or through a conduit. The sturdy jacket protects the wires during trenching, installation along decks, steps, or hardscapes, while the 12AWG size accommodates typical low-voltage lighting loads with room for future additions.
From subtle path lighting to brighter area or accent lighting, this cable supports a wide range of outdoor configurations. It can also accommodate underwater lighting or installations in wells and other specialized spaces when permitted by local codes.
Plan runs to minimize splices, use conduit where required, and seal ends to prevent moisture intrusion. Avoid sharp bends and keep ends protected when trimming. Follow local electrical guidelines for safe connections and fixture compatibility.
Zonegrace stands behind the product with a lifetime satisfaction guarantee and an easy return policy, underscoring a commitment to quality and customer success.
Q: Is Zonegrace 12/2 wire suitable for direct burial?
A: Yes. This direct burial grade cable is designed for outdoor use with a durable PVC jacket.
Q: What warranty or returns does Zonegrace offer?
A: It includes a lifetime satisfaction guarantee with a no-questions-asked easy return policy.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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