Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the Waterdrop TSB-CM under-sink filtration system, designed for municipal tap water and paired with a brushed nickel faucet. This setup provides a discreet, stylish solution that delivers purified water right at the kitchen sink, with a focus on reducing chloramine and chlorine levels where they are used.
Built to address chloramine and chlorine present in some city water supplies, the system emphasizes selective filtration. It is NSF/ANSI 42 certified for the filter component, giving you a credible level of filtration performance. Note that the unit does not reduce total dissolved solids (TDS) and should be fed by a cold-water source only.
In cities like California, Florida, and Washington, DC, this system can reduce chloramine-related odors and improve taste in tap water. The setup pairs with a stainless-steel brushed faucet that adds a premium look to your kitchen while keeping purified water separate from the source water.
Important notes: this under-sink system is designed for cold municipal water and will not reduce TDS. It is not suitable for well water or hot water. If you use well water, a pre-filtration step is recommended before the unit.
Replacement filters and installation support are available, and Waterdrop offers 24/7 technical assistance to help with setup or maintenance questions.
Q: Does the Waterdrop TSB-CM reduce total dissolved solids (TDS)?
A: No. This system targets chloramine and chlorine in municipal water and does not lower total dissolved solids.
Q: Is installation difficult?
A: No. It installs in about three minutes with basic plumbing, and filter changes take three seconds to twist and lock.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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