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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The VIVOHOME 2-pack 4-step galvanized steel hand rails are designed to provide solid support on both outdoor and indoor stairs. With a thickened metal profile and a reinforced base, these rails help reduce wobble and give users a confident grip as they ascend or descend. While not a medical device, the stabilized feel can contribute to a smoother, more predictable stair journey for households with children or seniors.
Crafted from heavy-duty galvanized steel, the rails resist rust and corrosion, maintaining their finish in exterior settings and busy entryways.
This complete kit includes all mounting hardware plus a 3/8 inch drill bit for a quick setup. Pre-drilled holes simplify fastening to wood, concrete, or brick, with a recommended drilling depth of 2.2 inches.
Designed for stairs up to 45 degrees, the rails fit porches, decks, and interior stairways. Base drainage helps prevent water buildup, and mid-balusters add extra security for kids and pets while preserving a clean, modern look.
The updated silhouette, wide oval armrests, and streamlined balusters bring a refined touch to any space. The 2-pack is configured for four-step stairs, with adjustable height up to 9.6 inches and compatibility with tread depths 8–13 inches and riser heights 3–8 inches.
With its thoughtful features and straightforward installation, this VIVOHOME kit offers a practical upgrade to stairs at home, in a business, or in public spaces. It combines function and style to support everyday use in a way that feels secure and reliable.
Q: What surfaces can the VIVOHOME 2-Pack 4-Step Hand Rails install on?
A: The kit pre-drilled holes and 3/8 inch drill bit support quick DIY mounting on wood, concrete, or brick stairs with a 2.2 inch depth.
Q: Is this hand rail suitable for both outdoor and indoor stairs?
A: Yes. The galvanized steel resists rust and weather, with drainage to help water escape on porches, decks, or interior stairs.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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