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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Veise VE017-L combines convenience, security, and intelligent access in one elegant unit designed for front doors, offices, and short-term rentals. With a satin nickel finish and lever handles, it blends seamlessly with a variety of entryways while offering flexible entry options and real-time control from your mobile device.
Eight reliable ways to unlock and manage access give you options that fit your routines and guests. You can create and share codes, issue temporary permissions, and monitor entry history from the app. This setup aims to reduce key clutter and streamline check-ins for everyday use or hosted stays.
Designed to endure daily use and the elements, VE017-L features AES-128 encryption, anti-peeping password protection, and an IP55-rated exterior. The durable zinc-alloy lever handle and a wide operating range—from very cold to hot environments—support consistent performance across seasons and scenarios.
With four AA batteries (not included), VE017-L can deliver up to a year of daily use under typical conditions. A Type-C emergency charging port provides a safety net to avoid lockouts if power runs low. For smart home enthusiasts, pairing with the Veise G1 Gateway unlocks remote access and voice control via Alexa or Google Assistant.
Installation takes about 10–15 minutes on standard US doors (1-3/8" to 2" thick), with automatic door-swing direction detection for a smoother setup. Veise offers US-based lifetime support and at least a 24-month warranty, plus accessible phone and email support for ongoing assistance.
Q: What access options does the Veise VE017-L offer?
A: App control, 0.2s fingerprint, 100+ codes, key fobs, spare key, remote authorization, code sharing, and auto lock.
Q: Is installation difficult?
A: No. It installs in 10–15 minutes on standard US doors with a screwdriver.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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