Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Veise VE012W-L combines a sleek matte black lever handle with a built-in Wi‑Fi smart lock designed for everyday ease and thoughtful security. Engineered for doors 1 3/8" to 2" thick, it brings modern convenience to entryways while maintaining a clean, integrated look. This system supports 2.4GHz Wi‑Fi directly, so you don’t need an extra hub or bridge to get smart features up and running.
Designed for real life, it blends accessibility with control. The lock sits behind a durable zinc alloy handle set, ready for hands-on use when you arrive with groceries or a bag full of gear. Its weather-resistant build and ANSI/BHMA-compliant hardware are built to endure daily use and varying weather conditions, making it suitable for indoor or exterior doors.
The VE012W-L is designed for roughly 15 minutes of DIY installation with a simple screwdriver, guided by manuals and videos. Its full zinc alloy handle set meets safety standards, and the unit is IP55-rated for weather resistance. Veise backs the product with U.S.-based support, a 2-year warranty, and lifetime mechanical maintenance, aiming to provide rapid assistance when needed.
Seamless Wi‑Fi Direct connectivity means you’re not tied to a hub-based setup. The lock can be monitored remotely, logs can be shared or deleted, and you’ll receive instant alerts if something looks unusual—helping you manage access for family, roommates, or guests while you’re away.
From quick entry when hands are full to granting temporary access for visitors, the VE012W-L is built to adapt to varied routines. While results may vary by environment, the combination of speed, multiple unlock options, and remote control aims to strike a balance between convenience and security for busy households.
Q: What unlocking methods does Veise VE012W-L support?
A: It supports app control, fingerprint, passcodes, voice control, keypad, physical keys, and temporary access.
Q: Is installation difficult and can I do it myself?
A: The kit is designed for DIY installation in about 15 minutes with basic tools.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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