Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Upgrade your front door with the Veise VE012W Built-in WiFi Fingerprint Smart Lock. Designed for hands-free control and flexible access, it combines advanced authentication with remote management, all without requiring a separate hub. The built-in 2.4 GHz WiFi keeps you connected to your door from anywhere, so you can secure or grant access to family, guests, or service providers on the fly.
With six entry methods and smart automation, this lock helps you tailor access to your daily life while keeping a tight lid on who can come and go. Real-world scenarios come to life when you can unlock for a delivery person, a houseguest, or yourself, all via secure, app-based commands or voice control.
The VE012W updates access in real time and records who unlocked or attempted entry, using a secure, local data model. It’s built for dependable daily use and long-term reliability, including an 8-battery design (batteries not included) and a straightforward DIY installation that fits most U.S. doors (1-3/8" to 2" thick) and both door orientations.
For peace of mind, Veise backs the hardware with a two-year full-unit warranty and lifetime maintenance for mechanical components, plus U.S.-based support and 24/7 email service from the Veise team. While results can vary with setup and usage, this lock offers flexible control, powerful access options, and ongoing support to help you customize protection around your routines.
Q: Does Veise VE012W require a hub or subscription?
A: No hub or ongoing subscription is needed; built-in WiFi supports remote control and voice assistants.
Q: What security and monitoring features are included?
A: Real-time app alerts, access logs, AES-128 encryption, anti-peeping entry, and durable Grade 3/IP55 build.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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