Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Flip is a stylish wall mounted coat rack that packs eight retractable hooks into a slim, unobtrusive profile. The hooks slide back into their grooves when not in use, keeping the wall clean and the entryway open. The design leans contemporary, with a crisp silhouette and a versatile finish that works in a variety of spaces. Note that wood and finish can show natural variations in tone, texture, and grain, offering a unique character with each unit.
In daily life, Flip makes it easy to assign a dedicated spot for coats, scarves, purses, umbrellas, and towels without sacrificing floor space. It excels in entryways, mudrooms, bedrooms, bathrooms, and even home offices where wall storage can help reduce clutter. The hidden mounting hardware contributes to a seamless look that complements modern interiors, while the overall footprint remains compact enough for small spaces.
Care tip: wipe with a clean damp cloth to maintain the finish. While Flip aims to store items neatly, individual results may vary based on space and usage patterns. Umbra Flip reimagines a familiar home essential with a modern twist, offering practical storage that blends into your space without promising specific outcomes.
Q: How is Umbra Flip installed and what hardware is included?
A: Umbra Flip arrives with all mounting hardware and a simple step-by-step guide for quick wall installation.
Q: What items can I hang on Umbra Flip and will it fit in small spaces?
A: Its 8 retractable hooks hold coats, bags, scarves, and more, while the wall-mounted design saves floor space in entryways or mudrooms.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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