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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Tru-Steel Spigot is a food-grade replacement designed to swap out plastic fittings in BERKEY Systems, Alexapure Pro, ProPur systems, and beverage dispensers with 5/8 inch openings. Crafted from premium stainless steel parts, it delivers a clean, durable flow for everyday hydration with less concern about plastic contact. The smooth operation includes a reliable seal that helps prevent drips and leaks during busy moments at home or on the go.
With a focus on long-lasting materials and practical design, the Tru-Steel Spigot combines ease of installation with a refined finish that resists fingerprints and wear. Whether you are refreshing a filtered water station in a shared kitchen or preparing for a weekend outdoors, this upgrade emphasizes dependability without complicating your setup.
Real-world use cases include a busy family kitchen where fast refills matter, a party setup where a steady flow reduces lines, and outdoor gatherings where plastic-free equipment contributes to a tidy, low-maintenance setup. The stainless steel surface can help maintain a polished appearance over time, even with frequent handling and cleaning.
Note that while this description highlights materials and design benefits, it is not medical advice and results may vary by system and maintenance routines. This upgrade is intended to offer a reliable, plastic-free option for compatible devices.
Q: What systems does the Tru-Steel Spigot fit?
A: It fits BERKEY Systems, Alexapure Pro, ProPur Systems, and beverage dispensers with 5/8 inch openings.
Q: What are the practical benefits of using a stainless steel spigot?
A: A food-grade stainless steel spigot provides durable performance and helps reduce plastic contact during dispensing.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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