Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Trongee freestanding toilet paper holder with storage blends a practical design with the warmth of natural water hyacinth. Handwoven fibers bring a soft, earthy texture to any bathroom, while the compact silhouette stays out of the way behind or beside the toilet.
With a thoughtful combination of storage and dispenser, this stand keeps everyday essentials within easy reach. You get three rolls tucked on the rack, plus one ready on the dispenser, along with a shelf that can hold wipes, a phone, or small accessories during routines.
The three-roll capacity and built-in dispenser ensure you have reserve tissue available, while the lid protects contents and reduces dust. The mid lid adds a convenient spot for a few personal items, helping maintain a tidy surface.
No wall mounting is required, so you can position the unit exactly where you need it. Its weighted base helps prevent tipping, keeping rolls clean and dry even in active households.
Crafted from natural water hyacinth, this piece brings an earthy aesthetic while remaining durable for daily use. The product comes with a 12-month service promise and responsive support if you need help.
Q: Is this freestanding holder easy to assemble and move?
A: Yes. It comes in three parts with no tools, and its weighty base makes relocation simple.
Q: What storage capabilities does it offer for small bathrooms?
A: It holds three extra rolls plus a ready-to-use dispenser roll, with a dust-protective lid.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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