Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Tineco Floor One S5 combines a cordless vacuum and mop in one versatile tool. Powered by iLoop Smart Sensor Technology, it intelligently adjusts suction, water flow, and brush speed to handle a range of messes—from light dust to sticky spills—without you having to guess the settings.
With the exclusive FLOOR ONE S5 brush roller, the unit glides along baseboards and into corners for thorough coverage. Floors emerge dry and streak-free in minutes, making it easier to move on with daily tasks and activities.
The dual-tank design keeps clean water separate from dirty water, so you always clean with fresh solution. A 30% larger clean water tank compared to the last generation means fewer interruptions during larger cleaning sessions, while the 3‑in‑1 docking station keeps the unit charged and ready in a single convenient spot.
In real-life use, this tool supports quick responses to common home messes. It’s designed to be a practical aid for busy households, offering options to tackle dry debris, wet spills, and pet hair without promising specific outcomes. The Floor One S5 aims to be a flexible cleaning companion that adapts to your routines and space.
Imagine cleaning kitchen crumbs and syrup in minutes, then tackling a pet hair tumble in the living room without switching tools. The long-running battery and smart sensing help you manage several rooms on a single charge, while the compact, space-saving design fits small storage areas.
Q: What surfaces is the Tineco Floor One S5 suitable for?
A: Designed for hard floors, it handles dry debris and wet spills with smart adjustments for various messes.
Q: How does the self-cleaning feature work on the Floor One S5?
A: One‑press cycle flushes the tubing and roller, then centrifugal drying removes moisture for quick maintenance.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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