Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Storms, floods, and power outages can threaten basements. The Basement Watchdog BWE Emergency Battery Backup Sump Pump provides a dedicated backup that can engage automatically, helping you maintain a dry space without constant supervision. This is a practical addition for homes that want to reduce risk during heavy rain or electrical interruptions.
Designed to move water efficiently, the system delivers high performance across different lift scenarios. It can pump up to 2,000 gallons per hour with no vertical lift, and about 1,000 GPH when the water level requires more effort to reach the discharge line. This versatility supports 대응 to varying water levels during storms or outages, giving you a broader window of protection.
The built-in 24/7 monitoring controller checks pump status, power, and battery health, with clear visual and audible alarms that guide you through maintenance steps. These alerts are designed to help you respond quickly and calmly if something looks off.
The unit’s compact footprint fits in tight sump pits, expanding where you can place a backup. The package includes the control unit, Dual Float Switch, the pump with a 1½-inch PVC adaptor, a battery box, and a charger. Battery is not included and is sold separately. The installation manual features extensive visuals to guide a straightforward setup.
Use this backup as a practical safeguard for rainstorms, seasonal meltwater, or power outages, complementing your existing sump system without requiring major renovations. It’s designed to be informative and approachable, offering tangible benefits without promising guarantees.
Q: What pump flow can I expect from the BWE?
A: Pumps up to 2,000 GPH at 0 ft lift and 1,000 GPH at 10 ft lift, depending on conditions.
Q: Does this unit monitor and alert me about issues?
A: Yes, a 24/7 controller monitors pump, power, and battery with visual and audible alarms.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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