Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
tchdio Stair Treads are designed to stay firmly in place on wooden steps thanks to an upgraded self-adhesive backing. When you step onto the surface, you should feel a stable, cushioned surface underfoot. The combination of grip and plush texture is intended to help you move with confidence, whether you’re carrying groceries, guiding a restless toddler, or helping an elder navigate a flight of stairs. While individual results vary, the improved stability may support steadier footing in daily life, without promising any specific outcome.
The soft pile adds warmth to your entryway and landing, and the padding helps dampen footsteps. This can create a quieter atmosphere, especially in open-plan homes where stairway echoes carry between rooms. Beige tone and a refined edge allow the treads to blend with many decor, from modern to cozy farmhouse. Expect a comfortable feel underfoot during everyday transitions between levels.
Cleaning is straightforward: vacuum regularly for everyday maintenance, or machine wash on a gentle cycle and air dry. The treads are designed for repeated use and careful handling implies they can be reused in different areas of the home. When not in use, they are easy to store and reuse in various spaces.
These stair runners are designed to fit a typical 31 by 31 inch footprint and can be a practical upgrade for homes with kids, elders, or pets. While not a guarantee of safety, the combination of secure backing, plush surface, and simple maintenance offers a practical option for modern living and ongoing home refreshes.
Q: How easy is the installation?
A: Just peel, press, and position according to the back instructions—no extra adhesives or tools needed.
Q: Are the stair treads washable and reusable?
A: Machine wash on gentle cycle and air dry; the treads are reusable and leave no residue.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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