Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
SwitchBot Hub 2 (2nd Gen) blends precise environmental sensing with versatile remote control, positioning itself as the center of a growing smart home. It houses a robust Swiss-made chip that delivers humidity accuracy to ±1.8% RH and temperature precision to ±0.36°F, helping you understand every nuance of your indoor climate. A built-in light sensor lets the display auto-adjust brightness, so you can read data clearly whether the room is bright or dim. With WiFi connectivity, you can monitor temperature, humidity, and light data from anywhere, keeping a finger on the pulse of your home environment.
Real-life use cases feel intuitive: you might receive a gentle temperature alert during a hot afternoon, rely on the light sensor to keep the display readable at night, or wake up to a living room that adjusts itself as you enter. The two physical buttons offer a tactile shortcut for quick actions, while the IR learning feature reduces clutter by replacing multiple remotes with one app-based control. The hub’s automation options can adapt to your routine, without promising guaranteed outcomes, so you can explore possibilities with confidence.
Setup is designed for everyday life: a straightforward pairing process, 2.4 GHz WiFi compatibility, and seamless integration with popular voice assistants. This device is built to expand with your needs, providing visibility into your home climate and practical, real-world control options—without demanding a fixed routine.
Q: What can SwitchBot Hub 2 do?
A: It monitors temperature, humidity, and ambient light, learns IR remotes, and runs scenes or geolocation-based automations to streamline your smart home.
Q: Which voice assistants work with Hub 2?
A: Alexa and Google Assistant are supported, with Matter compatibility enabling broader third-party device control.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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