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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed for electric underfloor heating, the SunTouch insulated 10K sensor wire provides accurate floor temperature sensing to help your SunStat thermostat regulate comfort. The sensor's slim profile is intended for mortar embedding, enabling precise placement where heat performance matters most. SmartStart technology watches for temperature shifts and makes micro-adjustments to help your floors reach and maintain the desired warmth, without overshoot or delays. This wire works as a direct replacement for the sensor included with SunStat thermostats homekits, making upgrades or maintenance straightforward.
Imagine a living room where feet meet a gentle, even warmth as you wake up or unwind. A bathroom floor can ramp up to a comforting temperature by the time you step out of the shower. The sensor's low-profile design helps keep mortar beds neat, while SunStat compatibility lets your thermostat respond quickly to daily schedules and seasonal changes, promoting consistent comfort in everyday spaces.
In kitchens and entryways, where foot traffic and door openings vary, reliable floor sensing helps maintain even warmth without hot spots. Embedded installation keeps surfaces clean and free of visible hardware, preserving a modern aesthetic in busy homes.
The 15-foot length provides flexible routing to reach the SunStat location. Place the sensor where it accurately reflects typical floor temperature, away from direct heat sources, vents, or sunlit areas. The sensor is designed as a direct replacement part for SunStat homekits, simplifying upgrades or maintenance tasks. For best results, follow the SunStat installation guidelines when pairing with compatible thermostats.
As a direct replacement sensor, it can be swapped in with minimal disruption when servicing SunStat kits. Regular checks ensure the sensor still reflects floor temperature accurately, helping maintain balanced warmth across rooms.
Q: What does this SunTouch sensor wire do with SunStat?
A: It provides accurate floor temperature sensing for electric underfloor heating and serves as a direct SunStat replacement.
Q: How should I install the sensor wire?
A: Embed the low-profile sensor in mortar for responsive on/off control to reach the target floor temperature.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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