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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Stokk UR30 under-sink water filter is designed to elevate daily hydration with a long-lasting filtration cartridge and a simple setup. With a service life of up to 16,000 gallons, this system aims to reduce maintenance frequency and keep your supply of drinking water convenient and dependable. It delivers a practical flow rate of up to 1.6 gallons per minute, so you can fill a glass or pitcher quickly, making busy mornings smoother. The unit is designed for direct connect to your kitchen faucet, and its compact footprint fits neatly under most sinks, bathrooms, RVs, or office stations.
Built for peace of mind, UR30 uses BPA-free and lead-free materials and carries NSF/ANSI 42 and 372 certifications. A QR code links to SGS online test reports, providing transparent validation of the product’s performance. The setup emphasizes a cold-water connection, ensuring compatibility with common household plumbing while maintaining a clean appearance under the counter.
The filtration stage targets a 0.5-micron level to reduce a range of impurities such as PFAS, PFOA, PFOS, fluoride, chloride, sand, and particulates. While taste and aroma can improve, essential minerals are retained to keep water balanced for drinking and cooking. This approach offers a practical improvement for everyday use without altering the fundamentals of your water supply.
With a sleek, compact design, UR30 is well-suited for kitchens, bathrooms, RVs, and office spaces. It supports drinking, cooking, and cleaning tasks, making it a versatile upgrade for homes and small businesses alike. The setup is complemented by clear guidance from US-based support should you need it, helping you optimize placement and connections for a reliable flow.
Important setup note: ensure the hose is fully inserted during installation to prevent leaks. If you encounter any issues, Stokk’s support team is ready to help you get the most from your under-sink filtration system.
Q: How does the Stokk UR30 improve my kitchen water?
A: The UR30 uses a 0.5μm filter to reduce chlorine taste and odor while retaining minerals, delivering cleaner-tasting water at the tap.
Q: Is installation quick and will it fit my cold-water supply?
A: Yes. It connects to cold water lines with a 3-minute installation and a twist-and-lock filter change for quick maintenance.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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