Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
SoulBay brings an inviting, flame-free glow to homes and events with a six-pack set of rechargeable flameless candles. Designed to mimic the warmth and movement of real flames, these candles deliver a cozy ambiance without the risks of an open flame. Built-in batteries eliminate the need for constant battery replacements, so you can place them on tables, mantels, and shelves with total peace of mind.
Recharging is simple and tidy. Place the candles on the included charging base and connect the USB cable. A quick 1.5–2 hour recharge powers continuous use for about 40–50 hours, making them ideal for extended dinners, movie nights, or holiday gatherings. The careful detailing—soft glow, gentle flicker, and a realistic taper—creates a welcoming atmosphere that enhances any occasion.
The glow is designed to feel natural yet safe. The candlelight stays cool to the touch, so you can display them around kids, pets, or curious guests. If you ever need a quick reset, turning the candles off and back on returns them to a steady, reliable light mode, ensuring your table or room remains consistently warm and inviting.
Use these candles to dress up home dining, holidays, weddings, or romantic evenings. They also serve as a safe lighting option for Christmas displays, Halloween setups, or general decor where a soft, ambient glow enhances the mood. The compact size (about 2.3 inches tall by 1.5 inches in diameter) makes them easy to mix with real textures and seasonal accents.
Q: How long does a full charge last?
A: Approximately 40–50 hours of use per charge with the included high-capacity batteries.
Q: Do these candles flicker like real flames?
A: Yes, the soft flicker reproduces natural flame movement while staying safe without an open flame.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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