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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Sloan Optima EBV-1020-A Dual Filter Water Closet Diaphragm Assembly is a purpose-built replacement for worn diaphragm components in Sloan Optima Sensor Flushometers. Crafted from PERMEX Rubber Compound designed to resist chloramines found in treated water, this part helps preserve seal integrity and flushing accuracy over time. It replaces older EBV variants, such as EBV-10-A-16 and EBV-10-A-35, enabling maintenance teams to standardize parts across multiple fixtures. Aligning with Sloan’s specifications, the EBV-1020-A offers a familiar fit that supports quick swaps, reduced downtime, and consistent performance in high-use environments. Expect a reliable reset of the flush mechanism that stays steady during peak restroom hours.
Designed for use with Sloan Optima Sensor Flushometers, this diaphragm assembly is available in multiple configurations to match your fixture’s needs. The 1.6 gpf option addresses standard-volume requirements, while the 3.5 gpf variant handles higher flush demands when larger waste clearance is required. The Flex Tube Diaphragm design contributes to longer life and lower maintenance, helping to reduce service interruptions and water waste. When paired with Sloan Genuine Parts, you gain a precise, factory-aligned fit and predictable operation across units, simplifying maintenance planning for facilities teams.
Using authentic Sloan parts helps ensure compatibility across the Optima line and supports steadier maintenance schedules in busy facilities. The EBV-1020-A is designed to help keep flush cycles predictable, which can contribute to smoother restroom operations and fewer unexpected repairs.
In real-world use, upgrading to this diaphragm assembly can support consistent flushing behavior in high-traffic environments, aiding maintenance planning and inventory standardization without promising guaranteed results. Consider it a practical option for keeping Sloan Optima systems operating as designed.
Q: What is the Sloan Optima EBV-1020-A diaphragm assembly used for?
A: Replacement diaphragm for Sloan Optima Sensor Flushometers, available in 1.6 gpf and 3.5 gpf configurations.
Q: Why choose Sloan genuine parts for Optima systems?
A: Designed to Sloan specifications, these parts support reliable operation and easier maintenance.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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