Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet a front door companion that blends into your entryway while delivering reliable, crisp video and practical alerts. The SimpliSafe Wired Doorbell 1080p integrates with your existing SimpliSafe system to extend 24/7 protection to your doorstep.
With a wide 162 degree field of view and full HD 1080p video, you get a broad, clear look at activity at your entry. Night vision ensures you can identify visitors after dark, helping you make informed decisions about whether to answer or respond.
The SimpliSafe app sends alerts the moment someone approaches, letting you check from anywhere. Video verification with compatible monitoring plans can provide eyewitness footage during events, which may help prioritize professional response.
Activity Zones let you tell the camera where to look and what to ignore. Smart Person Detection helps distinguish people from vehicles and animals, reducing distractions while still catching meaningful activity.
Two-way audio lets you greet guests or warn unwelcome visitors, even when you are away from home. It feels like you are at the door, guiding the moment before action.
Designed to withstand rain and snow, the doorbell is ready for year-round use, helping you monitor entry points in diverse conditions.
This wired doorbell camera works with the SimpliSafe Gen 3 security system. It requires a Wi-Fi connection on the 2.4 GHz band and an existing wired doorbell setup with a mechanical chime and a transformer rated 8-24 VAC, up to 30 VA. Digital chimes are not compatible.
Q: Is this doorbell compatible with my SimpliSafe system?
A: Yes, it works with the Gen 3 system when connected to a wired doorbell, 2.4 GHz Wi-Fi, and a compatible transformer.
Q: What is the benefit of video verification?
A: Video verification provides eyewitness-like footage to support monitoring efforts and may speed up responses, depending on your plan.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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