Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Sense Energy Monitor offers a clear window into your home’s electricity usage, turning numbers into meaningful insights you can act on. By linking activity to devices and time, Sense helps you understand when energy is consumed, where it originates, and how small changes can impact overall efficiency. It’s designed to support real-time visibility across devices you already rely on, including a convenient mobile app, a web dashboard, and automatic alerts that keep you informed without constant monitoring.
Real-time data is available wherever you are—through iOS, Android, and web access—so you can check what’s happening in your home at a moment’s notice. Sense helps you spot patterns, such as when a room tends to draw more power or when a light or appliance stays on longer than expected. These insights empower practical decisions that fit your family's routine, from adjusting daily habits to planning energy-intensive tasks for off-peak hours.
Sense translates technical energy data into practical, family-friendly insights. Use the information to discuss energy use during meals, set achievable goals, and explore adjustments that maintain comfort while reducing waste. While individual results vary, the monitored data can help you spot opportunities, plan more efficient routines, and respond quickly to unusual activity.
Note: Sense is designed for installation inside the electrical panel and is not available outside the United States and Canada.
Q: What is the Sense Energy Monitor?
A: Sense tracks electricity usage in real time and supports Time-of-Use plans; it's designed for installation inside the electrical panel in the US and Canada and carries ETL/Intertek certification.
Q: Where can Sense be installed and what standards apply?
A: Currently available in the United States and Canada; ETL/Intertek certified for safe in-panel installation.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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