Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Experience vibrant color and safe illumination across spaces you care about. This 24V low‑voltage neon rope light stays cool to the touch, with a durable shell designed to flex and bend for ambitious layouts. Whether you are creating a cozy bedside glow, a playful kitchen accent, or inviting outdoor ambiance, segrass offers flexible, waterproof performance that adapts from indoors to sheltered outdoor areas. The IP65 rating means drizzle or splashes won’t dampen the mood.
What you get
Use the mobile app or the included remote to switch colors, adjust brightness, or select dynamic modes. You can tailor the mood to match the moment without complexity or heavy equipment.
Powered by 24V DC, the rope light stays cool and touch friendly. The IP65 rating supports indoor use and sheltered outdoor setups, while the soft yet tough shell resists bending and temperature changes.
Choose from vivid RGB colors and dynamic effects. The system supports pre‑selected colors and immersive modes via app or remote for quick scene changes.
Q: What are the power and water resistance ratings?
A: The system uses 24V DC and IP65 waterproof protection, making it safe for indoor and outdoor use.
Q: Can the neon rope be cut to fit my space?
A: Yes, the rope light can be cut to fit your space and create custom decor or signage.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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