Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Upgrade your at‑home hydration with the Santevia MINA Single Replacement Alkaline Water Filter. Designed for use in a Santevia pitcher, it first removes common impurities and then reintroduces healthy minerals to create mineralized, clean‑tasting water. This thoughtful filtration approach aims to deliver a smooth, refreshing sip in every glass without altering the essentials your family relies on.
In everyday scenarios, mineralized, alkaline water can make hydration feel more appealing, whether you’re sipping straight from the pitcher, adding to coffee or tea, or using it in cooking. The result is water with a cleaner mouthfeel and a subtle, balanced flavor that complements your favorite beverages without guarantees about outcomes.
The MINA cartridge uses American filtration media and is designed with recyclability in mind where local programs exist. It’s built for home use with Santevia pitchers, providing a straightforward refresh when it’s time to replace the cartridge.
Tip: Keep an eye on the replacement cycle to maintain consistency in taste and mineralization across your daily water experiences.
Q: How long does the MINA replacement filter last?
A: About 300 liters (80 gallons) per filter under regular home use.
Q: Does the MINA filter reduce lead and chlorine in tap water?
A: Yes, it targets chlorine and heavy metals like lead while adding minerals for mineralized water.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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