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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Take control of underground locating with the RIDGID NaviTrack Scout Locator (19238). This compact, 3-pound device is designed to work with SeeSnake cameras, remote transmitters, and flushable sondes, helping you pinpoint pipes, cables, and energized lines with confidence in challenging environments. The Scout’s small footprint doesn’t compromise capability; it’s built to perform in tough job sites where reliable guidance matters most.
What sets the NaviTrack Scout apart is its multi-directional locating technology. The antenna listens in from all directions, boosting signal strength and reducing the risk of false peaks or null readings. This means you can focus on the location you’re targeting rather than chasing misleading signals, which can save time and reduce dig risk.
The unit features 4 Sonde and 5 Line trace mode frequencies, with a digital readout that displays real-time signal strength. This combination helps you interpret the locate quickly and confidently, even in noisy sites. A micro-mapping display confirms the locate position with on-screen markers for poles in front of and behind the target, and depth is automatically calculated when you’re directly over the target.
Weighing just 3 pounds, the NaviTrack Scout is designed for convenient handling in restricted or uneven spaces. The included carrying case protects the tool during transport, and the kit also contains surface marker chips, an instructional video, an operator’s manual, and four C-cell batteries—delivering essential essentials for immediate operation.
RIDGID has a long history of durability and professional-grade performance. The brand’s tools are widely used by skilled trades across more than 100 countries, and RIDGID offers a lifetime warranty against defects in material or workmanship for the life of the tool. The NaviTrack Scout continues that tradition by providing dependable locating capability in demanding settings.
Note: Benefits described reflect the product’s features and typical usage scenarios. Site conditions can influence outcomes, so use as part of a prudent locate plan.
Q: What is the RIDGID NaviTrack Scout Locator best used for?
A: A compact underground locator for pipes, cables, and energized lines when used with SeeSnake cameras or sondes.
Q: What comes in the box and can I start using it right away?
A: Yes. It ships with a carrying case, marker chips, instructional video, manual, and four C-cell batteries for immediate operation.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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