Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Give tired grout a rejuvenated look without hours of scrubbing. The Grout Pen Grey from Rainbow Chalk Markers Limited applies a durable, water-based colorant to grout lines, delivering a fresh, uniform appearance across tile surfaces. This two-pack equips you with extra tips and a generous 7mL reservoir, making it a practical tool for bathroom, kitchen, or any tile setting where grout shows wear.
Designed for unsealed grout, the pen offers a controlled flow that helps you color-match and restore contrast between tile and grout. The formula is non-toxic and water-based, offering a clean, low-odor option for DIY projects. While the cap color provides a helpful shade hint, the product advises a small test area to confirm the exact match before broader use.
Because results depend on grout condition and porosity, plan for the possibility of multiple passes for an even, consistent finish. After use, recap securely and store upright to preserve tip longevity.
Q: Is the Grout Pen Grey suitable for unsealed grout?
A: Yes, designed for unsealed grout; perform a small water test first to confirm porosity.
Q: How should I prime and care for the tip, and how long does the ink last?
A: Prime by pumping with cap on until saturated; tip may wear; replacement tips available; covers up to 150 feet of 2mm grout.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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