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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
In busy kitchens and bathrooms, grout can look tired. Rainbow Chalk Markers' Grout Pen Light Grey offers a quick, cleaner-looking alternative to heavy scrubbing, painting just the grout lines to restore a bright, uniform appearance.
The 7mL pen is designed for easy handling and precise control. The kit arrives as a two-pack with extra tips, so you can tackle both small touch-ups and larger sections with confidence. The color-chart cap helps you identify the shade at a glance, while the non-toxic, water-based colorant keeps the experience clean and safe for household spaces.
This pen deposits a colorant that adheres to unsealed grout, reviving a fresh grout line without heavy scrubbing. It can cover up to 150 feet of thin 2mm grout, making it suitable for multiple tiles in a single project.
Note: Results can vary with grout type and existing staining. This colorant aims to refresh appearance, not a guaranteed fix.
Q: Is this grout pen compatible with sealed grout?
A: No—this pen may not bond to sealed grout; test a small area first.
Q: What prep steps are needed before using the grout pen?
A: Prime the dry tip by pumping with the cap on until saturated, then test on a hidden area.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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