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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Purewell offers replacement purification elements designed for gravity-fed filtration systems. The 8-Stage PF-3 & FL-2 set is compatible with ProOne Big+ and Berkey Big+ models, as well as Purewell gravity units. The design emphasizes a precise fit to minimize leaks, providing a straightforward maintenance experience for everyday use.
This 4-pack brings four purification elements designed to work together for reliable performance across compatible systems.
The kit features an 8-stage filtration path. The core uses a 0.01 μm hollow-fiber UF membrane paired with a silver ion membrane and an activated carbon block to target rust, sediment, organic matter, and heavy metals. The fluoride reduction stage employs a dedicated membrane, additional carbon block, and three sediment PP membranes to intercept fluoride and chlorine. These elements are NSF/ANSI 42 certified for performance reliability.
The fluoride filters use advanced fluoride reduction material rather than standard activated alumina, helping reduce fluoride by up to 90% and meeting lead-free material standards (NSF/ANSI 372). This supports safe, reliable daily use without releasing substances when soaked.
Two fluoride filters and two carbon filters are designed for relatively high-volume use, with lifespans that vary by water quality. Replacement every 6 months is recommended for optimum performance. Note: these filters do not lower TDS.
Follow the pre-filtration steps in the manual for best results. If you experience clogging, slow flow, or unusual odors, Purewell offers a free, quick replacement service to ensure your setup fits your system.
Purewell is an independent brand, and these filters are not sponsored by Berkey or ProOne. This set provides replacement elements for compatible systems and the Purewell gravity filtration line.
Q: Are these filters compatible with ProOne Big+ and Berkey Big+ systems?
A: Yes. This PF-3&FL-2 set is designed as a replacement for ProOne Big+ and Berkey Big+ compatible models.
Q: How long do the filters last before replacement?
A: Fluoride filters: up to 1,000 gallons. Carbon filters: up to 6,000 gallons. Replace roughly every 6 months depending on usage and water quality.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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