Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Upgrade your entry with PHYSEN fingerprint door lock, a smart deadbolt that blends seamless access with durable hardware. The combination of a rapid biometric sensor and a responsive keypad offers flexible entry options for busy households, small offices, or vacation rentals.
Imagine your family arriving home to the glow of a backlit keypad, or a trusted guest entering with a temporary one-time code. Each member can be assigned a unique fingerprint or code, while maintenance staff use a separate one-time code without exposing your main password.
Before first use, remember to change the default password and enroll your preferred fingerprints. The lock is powered by four alkaline batteries (not included) and can operate for more than a year under typical use. It features an external keypad and a sturdy internal deadbolt for reliable operation in various weather conditions.
Q: What backset sizes does PHYSEN support and is installation easy?
A: Backset 60mm or 70mm; fits standard US doors. Installation is a DIY task with a screwdriver and setup prompts.
Q: How many users and access methods can I manage?
A: Supports up to 100 user codes and 100 fingerprints, plus one-time codes, backup keys, anti-peeping, and mute mode.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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