Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet a modern door solution that blends a clean, unified look with smart functionality. Included are two lever handles and a WiFi gateway, so you can manage entry from anywhere, receive real-time alerts, and monitor access activity directly on your phone. This setup is designed to feel seamless in daily life—offering keyless convenience without sacrificing security.
In everyday use, the lock delivers quick, touch-based entry and flexible access options that fit busy households, shared spaces, or offices. The experience aims to be intuitive, helping you feel more in control of who can enter your space, when, and from where.
Remote control and live activity are at your fingertips through the Philips Home Access app, powered by the included WiFi gateway. You can remotely lock or unlock, review recent access events, and receive instant notifications as events happen, no matter where you are. Voice control through Alexa or Google Assistant adds hands-free convenience, integrating smoothly with a broader smart home setup.
Installation is intentionally straightforward: about 15 minutes with a screwdriver, and the lock works with both left- and right-handed doors. It supports a variety of entry points—front, back, garage, or office doors—so you can upgrade multiple access points without a complex setup. Before purchasing, a quick compatibility check will help ensure the right fit for your door.
For ongoing support, Philips offers dependable assistance with phone support during standard business hours and a responsive email service. The combination of reliable hardware and dedicated help aims to make smart entry feel accessible and reliable in daily life.
Q: What features does the Philips WiFi Smart Lock with Handle include?
A: Fingerprint, PIN code options, WiFi remote access, and voice control via Alexa or Google Assistant.
Q: Is installation easy and compatible with my door?
A: Yes—about 15 minutes with a screwdriver; suitable for left- or right-handed doors after checking compatibility.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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