Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Philips WiFi Smart Door Lock with Handle combines durable build quality with direct WiFi connectivity, letting you control access from anywhere via the Philips Home Access app. The matte black finish adds a modern touch to your front door, and real time activity notifications help you stay informed without being overwhelmed by noise.
Designed to adapt to real life, this smart deadbolt offers multiple ways to unlock and flexible access management that fits how you live. The lock supports voice control with Alexa and Google Assistant, traditional keys, passcodes, and the mobile app, giving you options that feel natural for you and your household.
DIY installation is straightforward and compatible with common cross bore and door thickness specs, typically completing in about 15 minutes. The Philips US support team is available by phone on weekdays and Saturdays, backed by a 12 month warranty and 24/7 email support.
Q: What unlock methods does the Philips Smart Door Lock support?
A: Voice control with Alexa or Google Assistant, a keypad or passcode, physical keys, and the mobile app.
Q: How does auto lock work and what is the available delay?
A: Auto lock can be set from 10 to 180 seconds via the app, helping secure the door automatically.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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