Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Philips Wi‑Fi Door Lock redefines front‑door access with a smart, flexible approach. This modern deadbolt blends secure hardware with cloud‑connected convenience, letting you manage entry from anywhere while accommodating busy households. Note: batteries are not included.
From quick pulses of fingerprint data to discreet passcodes, you have multiple ways to enter, each designed to fit different moments in daily life. The lock is designed to integrate smoothly into routines, whether you’re juggling groceries, a sleeping baby, or a late return from work. The combination of hardware reliability and thoughtful software features helps you stay in control without being tethered to a single method.
Smart design meets practical use with easy installation and straightforward management. You can customize who has access, when they can unlock, and how you’re alerted, all through a single, intuitive interface on your phone or via voice assistants you already use every day.
The built‑in Wi‑Fi module lets you lock or unlock the door remotely, without a separate hub. To optimize performance, use a 2.4 GHz network, keep the router within range, and maintain a clear line of sight roughly 65 feet from the lock.
Receive real‑time alerts when the door is opened or closed and view a history log of access events. The system supports flexible access control with guest codes and timed codes, making it simple to accommodate deliveries or cleaners without being home.
The lock fits most doors from 1 3/8 to 2 inches thick and is designed for DIY installation with common tools. It requires 4 or 8 AA alkaline batteries (not included). For assistance, Philips’ US‑based support team is available by phone during business hours and by email 24/7.
Q: Is Philips Wi‑Fi Door Lock compatible with Alexa and Google Assistant?
A: Yes. It supports voice control via Alexa and Google Assistant for hands-free operation.
Q: Do I need a hub for remote unlocking?
A: No hub required. Built‑in Wi‑Fi enables remote locking and unlocking from your phone.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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