Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Two compact plugs that bring effortless, intelligent power to lamps, fans, and other everyday devices. Designed to fit standard outlets without crowding neighbors, they unlock ZigBee-powered automation when paired with a compatible gateway.
Keep an eye on power use directly from the NOUS Smart Home App or your hub dashboard. Each plug supports a load up to 15A (1500W), helping you understand consumption patterns and identify opportunities to optimize energy use.
Control devices from anywhere with the NOUS app, or via Alexa and Google Assistant through your ZigBee hub. Create schedules and routines to automate lighting, fans, and other connected devices for convenience and efficiency.
These plugs are crafted to fit standard outlets and avoid blocking adjacent sockets. With IP20 protection and a durable build, they offer reliable performance, complemented by ETL certification for safety and quality assurance.
Note: A ZigBee gateway is required to enable automation and voice control through compatible hubs such as SmartThings or Home Assistant.
Q: What hubs and assistants are compatible with NOUS ZigBee Smart Plug?
A: Requires a ZigBee gateway; works with SmartThings and Home Assistant, plus Alexa and Google Assistant via the hub.
Q: Does NOUS ZigBee Smart Plug provide energy monitoring?
A: Yes—real-time energy monitoring supports up to 15A (1500W) for tracking consumption.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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