Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The NARWAL S20 Pro combines strong suction with mop capabilities to tackle everyday messes across hard floors. Designed for homes with kids, pets, and active routines, this cordless unit aims to simplify cleanup by pairing suction and mopping in one pass, helping you reclaim polished floors with less effort.
With 20,000 Pa of suction, the S20 Pro handles tough spills and everyday grime on hard surfaces. A smart DirtSense system automatically adjusts power according to dirt levels, while five cleaning modes let you tailor the performance to tile, hardwood, or sealed surfaces. This combination supports a calmer cleaning routine, whether you’re tackling a quick spill or a deeper clean after playtime.
Activate the dedicated self-cleaning cycle and the brush dries to 149°F, helping reduce odors and keeping the mop ready for the next run. This feature is designed for households that juggle busy schedules and want a fresher, ready-to-use cleaning tool without extra steps.
Weighing in for comfortable use, the S20 Pro feels effortless to maneuver, with a 180° flat reach that easily slides under furniture. An interactive LCD with voice prompts delivers clear feedback and instructions, helping users of all ages, including seniors and kids, navigate cleaning tasks without guesswork. At a quiet 43 dB, it blends into everyday life without disrupting routines.
Say goodbye to routine tangles and frequent refills with automatic solution dispensing and hands-off maintenance. The system is designed to minimize interruptions, helping you focus on the moments that matter most—clean rooms and a comfortable home environment.
Whether it’s a spill after dinner, pet-related messes, or daily chaos, the NARWAL S20 Pro is built to assist with practical, real-life cleaning scenarios. The goal is a smoother, more convenient routine that supports your family’s needs without promising guaranteed results.
Q: What surfaces can the NARWAL S20 Pro handle?
A: Hard floors and similar surfaces with adaptive cleaning modes.
Q: How does the self-cleaning feature work?
A: One-click cycle cleans and dries the brush, helping reduce odors.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
Thanks for subscribing!
This email has been registered!