Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Mysa Smart Thermostat for Electric Baseboard Heaters is a compact, wall‑mounted control designed for 240V systems. It connects to your Wi‑Fi and pairs with Apple HomeKit, Amazon Alexa, and Google Assistant, providing hands‑free or app‑based control with a 100% free companion app. Designed for high‑voltage baseboard and fan‑forced heaters, Mysa helps you manage comfort and energy use from anywhere—whether you are at home, at work, or on the go.
Compatibility is important: this model requires four wires, including a neutral or a second live wire, for proper operation. It’s not suitable for older or two‑wire baseboard configurations. Before you buy, confirm your current setup to ensure a smooth installation and reliable performance.
Key specs include support for 120–240V systems and loads up to 1900W at 120V or 3800W at 240V. Four conductors are required, including a neutral or second live wire, for reliable operation. The device is designed for simple DIY installation when you meet these requirements, and it integrates seamlessly with your existing smart home ecosystem.
Q: What heating systems does the Mysa 240V Smart Thermostat support?
A: It works with high/line voltage electric baseboards and fan‑forced heaters, requiring at least four wires, including a neutral or second live wire.
Q: How quickly can I set up scheduling and control?
A: Use the app to create a schedule in under a minute, then control remotely via Wi‑Fi.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
Thanks for subscribing!
This email has been registered!