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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
MOXIV Water Alarm Leak Detectors bring proactive moisture monitoring to multiple rooms with a 3-pack setup. Connected to 2.4G Wi-Fi, you’ll receive timely app notifications and emails if water is detected, without the need for an extra hub. This makes it easy to guard areas from a basement to a bathroom, and to share monitoring access with family members for peace of mind when you’re away.
The design integrates four sensor probes—two on the top and two on the bottom—giving you sensitive detection where leaks start. The compact, portable form lets you place detectors in practical spots like laundry rooms, under sinks, near water heaters, or beside dishwashers where small drips can become bigger problems.
Place detectors near potential leak sources such as basements, bathrooms, laundry rooms, and under sinks. With the 3-pack, you can create a network of smart sensors that alert you the moment moisture appears, helping you act quickly and minimize water damage.
Getting started is straightforward: insert batteries, connect to a 2.4G Wi-Fi network, and invite family members to receive alerts. The combination of remote notifications, a loud audible alert, and a robust waterproof build provides a balanced approach to home moisture protection.
Q: Does MOXIV Water Alarm require a hub?
A: No hub is needed; it connects via 2.4G Wi-Fi and sends app alerts.
Q: How can the 120dB alarm help protect my home?
A: The loud alarm draws attention to leaks, while app alerts enable quick response.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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