Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the Moen Flo Smart Water Monitor and Shutoff, a main-line smart water security device designed to protect your home around the clock. It continuously monitors water movement, looking for leaks and unusual usage—some as subtle as a single drop per minute—and stands ready to act. Installed on the main water supply line, Flo offers a clear view of how water moves through your home via the Moen Smart Water Network App, showing live flow rates, pressure, and even temperature. This real-time visibility helps you understand everyday usage and spot anomalies before they become costly issues.
When Flo senses a potential problem — whether high pressure, dropping temperatures that risk freezing pipes, or a small leak — it can alert you through the app, a phone call, or an email. If a serious event occurs, like a burst pipe, you can shut the water off remotely from anywhere. In vacation scenarios, you can set automatic shutoff to reduce risk while you’re away. The system also stores learnings locally if your Wi‑Fi is temporarily unavailable, keeping protection in place until connectivity returns.
Key features work together to empower you with control and peace of mind. You can view live water use, adjust settings, and receive timely alerts all from the Moen Smart Water Network App. FloSense technology fine-tunes security parameters over time by understanding your home’s unique water use, which can help tailor protection and support water-saving choices. The device is designed to be user-friendly from installation to daily operation, with all necessary components included in the box and professional installation recommended for best results.
Whether you’re updating an older home or outfitting a new build, Flo Smart Water Monitor and Shutoff adds a smart layer of visibility and control without complicated fees. While it’s not a guarantee, the system is designed to provide timely insights and remote control to help you respond quickly to potential problems. Note that product colors may vary by batch.
Q: What is the Moen Flo Smart Water Monitor and Shutoff?
A: A main-line water security device that monitors for leaks, abnormal usage, and can automatically shut off water to limit damage.
Q: Does Moen Flo require a subscription, and does it work without Wi‑Fi?
A: No ongoing fees are required; if Wi‑Fi is unavailable, the unit stores learnings locally and continues protecting the home.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
Thanks for subscribing!
This email has been registered!